Customer loyalty though customer service...
16 June 2006
Dear Stewart Golf (and in particular Andrew),
Although it is not desirable to suffer a fault with a relatively new X3 Special Edition, I would like to express my gratitude to all at Stewart Golf and in particular Andrew who arranged collection of my X3 on Thursday 8th and had it back to me for a very important tournament on Wednesday 14th at 9.20 am and although I didn\'t win I had a splendid day.
It\'s a pleasure dealing with a company who obviously regard Customer Service as a way to Customer Loyalty and Satisfaction and I would have no hesitation in recommending Stewart Golf to all my Friends and Colleagues.
Thanks again for the prompt service,
Best regards,
John Comiskey
